We’ve all sweated out a moment of panic looking for an answer we need NOW. A client is waiting on the answer. You have a flash of recall but it’s not clear. Is it tucked into a training module you sat through months ago? Is it in the head of Jamie, your colleague, who is using PTO to organize their garage while secretly looking for a pristine Grateful Dead album they just KNOW is in there somewhere. Maybe it’s in a Slack channel or hiding in SharePoint. Meanwhile, you’re stuck while the client waits.
How do we find that one piece of information when we need it the most?
The Cost of Delay
According to the Harvard Business review, ineffective training programs cost companies roughly $13,500 per employee per year or around $13.5 million annually for every 1,000 employees. Wow! Think of what we could do for our teams with all that money! It would certainly cover lunch and a raise.
Employees are burning hours every week just trying to find information they need to do their jobs. IDC’s research on knowledge workers puts the number at around five hours a week spent searching for documents and answers while nearly half of that search time ends without finding what they were looking for. The frustration for you and your team is unmeasurable, not to mention unpleasant. Finding your answer should not be a long strange trip.Learnie’s AI search feature helps teams find specific information fast, and, in a format often less than a minute long.
Considering these findings from Harvard and IDC, we realize companies are paying twice for the same failure. Once to build training nobody uses at the moment they need it, and again in the hours employees spend hunting for the answer that training was supposed to deliver.
The Answer is Closer Than You Think
Instead of pulling employees out of their work to sit through scheduled sessions, Learnie delivers learning on-demand, in short, targeted bursts, right where the work is happening. It’s peer-driven by design so the people who already know how to solve a problem become the source of the answer. Learnie is mobile-first and bite-sized and fits into the actual rhythm of a workday. Your coworker just enters a key word and the Learnie they need, when they need it, appears. You’ve made the content available and are using the platform that allows workers to find the answer NOW. Your content is not the problem. It’s simply the “how” and the “when” your teams need to access it.
The employees losing hours a week searching for answers, and the organizations losing millions a year on training that doesn’t transfer, are experiencing two sides of the same broken model: knowledge sitting somewhere other than where and when it’s needed. Learnie’s answer isn’t more content but rather putting the right piece of knowledge directly into the flow of work, at the moment someone is already reaching for it.
The answer was here all along. On demand, created by peers, and in their pockets.
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